Email attachments not opening at all

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sibble-comp
Posts: 39
Joined: Sun Nov 22, 2009 8:56 pm

Email attachments not opening at all

Post by sibble-comp » Tue Nov 11, 2014 12:51 am

Nexus 7 running 4.4.4

Also have 2012 Version of Softmaker office on device

Email client is K-9

I sent 2 attachments via email, a docx and and xlsx, when I open then from K-9 and choose 2012 office, they open fine, when I do the same and choose Office HD, the app opens, gives the message about beta expiring on Nov 25 and then it fully opens, but with blank documents, in neither case is the attachment opened.

If I save the 2 files to disk and then using a file browser open them and choose Office HD, they do load up fine.

sven-l
SoftMaker Team
SoftMaker Team
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Re: Email attachments not opening at all

Post by sven-l » Wed Nov 12, 2014 9:58 am

The problem is reproducible when you first start TextMaker after the installation. On the second attempt, the message that TextMaker will expire on 25.November should no longer occur and the file should open properly. I will inform the developers to check this. Thank you!
Sven Leßmann
SoftMaker Software GmbH

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