two bugs: external paste and ctrl on bluetooth keyboard

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rstoeck
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Joined: Fri Jan 11, 2013 2:32 am

two bugs: external paste and ctrl on bluetooth keyboard

Postby rstoeck » Fri Aug 15, 2014 5:00 pm

On a Samsung Galaxy Note 10.1 N8013 with Android 4.1.2, I so far have experienced two bugs.

1. when I attempt to paste from the Chrome browser the paste command in Textmaker is greyed out. I am able to paste into Textmaker Android and other office programs.

2. Using a Kensington bluetooth keyboard, the control key does not work. When I press any of the control key combinations in Textmaker's menus, the alphanumeric key I press appears as text in the document, rather than producing the command (copy, paste, etc.).

Jim-J
SoftMaker Team
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Re: two bugs: external paste and ctrl on bluetooth keyboard

Postby Jim-J » Mon Aug 18, 2014 10:44 am

Hello,

I checked this with a Samsung Nexus 10 Android 4.4.3. I wasn't able to reproduce this. I could copy from Google Chrome to TextMaker.

Please check if there is an Android update for you device.

Is there any other user with a similar problem?

Unfortunately, there are no uniform guidelines for Android Bluetooth keyboards. This leads to inconsistencies with our software. Our developers are working to improve the situation.

Can you tell me the exact type of the keyboard?
Jim J.
SoftMaker Software GmbH

qrto
Posts: 3
Joined: Tue Jun 17, 2014 2:38 pm

Re: two bugs: external paste and ctrl on bluetooth keyboard

Postby qrto » Mon Aug 18, 2014 12:18 pm

Galaxy Tab 2, android 4.4.4, cyanogen mod 11.20140702-NIGHTLY-p5100, hardware samsung keyboard with External Keyboard Helper Pro.

I have the same problem with CTRL buttons. First of all, when i press CTRL + letter to start some shortcut, letter i pressed shows in my document. Which means if i select portion of text and want to make it for example bold (pressing CTRL+b), all selected text is replaced with "b", just as if i would press b without CTRL. Some shortcuts work.

Here are some shortcuts with CTRL i have checked:

CTRL+z - works fine
CTRL+b - letter "b" appears in document, but turns on bold
CTRL+i - letter "i" appears in document, but turns on italic
CTRL+u - letter "u" appears in document, but turns on underline
CTRL+c - letter "c" appears in document, does not copy selected text
CTRL+s - letter "s" appears in document, but does save document

Jim-J
SoftMaker Team
SoftMaker Team
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Re: two bugs: external paste and ctrl on bluetooth keyboard

Postby Jim-J » Mon Aug 18, 2014 4:34 pm

Hello,

Thank you for the information. But as I already wrote, our developers are doing there best. Unfortunately, we cannot guarantee that every keyboard will work correctly with SoftMaker Office.
In the worst case the one or other keyboard can be totally useless for Android software.
Jim J.
SoftMaker Software GmbH

rstoeck
Posts: 14
Joined: Fri Jan 11, 2013 2:32 am

Re: two bugs: external paste and ctrl on bluetooth keyboard

Postby rstoeck » Sat Aug 30, 2014 3:43 am

I downloaded the latest beta and both bugs remain. My Android software, 4.1.2, is the latest for my device. I also reproduced the ctrl bug on a Think Outside Stowaway
bluetooth keyboard. The other keyboards with the bug is a Kensington Keyfolio Pro 2.

rstoeck
Posts: 14
Joined: Fri Jan 11, 2013 2:32 am

Re: two bugs: external paste and ctrl on bluetooth keyboard

Postby rstoeck » Fri Sep 12, 2014 6:59 pm

In beta 3 both the copy/paste and ctrl keyboard bugs are fixed. Thanks!

rstoeck
Posts: 14
Joined: Fri Jan 11, 2013 2:32 am

Re: two bugs: external paste and ctrl on bluetooth keyboard

Postby rstoeck » Mon Sep 29, 2014 9:30 pm

In the latest beta, just downloaded today, both the external copy bug and and external keyboard ctrl bug are back, except this time the ctrl-v key combination does nothing during external paste. Oddly, I can copy and paste, even using the ctrl key combos, from Textmaker to another app, like this forum using Chrome.

sven-l
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Re: two bugs: external paste and ctrl on bluetooth keyboard

Postby sven-l » Tue Sep 30, 2014 2:53 pm

Thank you for the hint! I informed the developers.
Sven Leßmann
SoftMaker Software GmbH


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