Serial number doesn't work

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Jae
Posts: 1
Joined: Tue Jun 18, 2013 2:45 pm

Serial number doesn't work

Post by Jae » Tue Jun 18, 2013 2:58 pm

I have downloaded the software (having read great reviews :D ) and have the serial key in an email, but when I try and put the serial number in it says "serial number is invalid". I've double, triple checked and I've entered it correctly. Should I not include the hyphens? Or is there another solution?

Thanks!

sven-l
SoftMaker Team
SoftMaker Team
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Re: Serial number doesn't work

Post by sven-l » Wed Jul 03, 2013 9:26 am

Please type in the name, e-mail address and serial number EXACTLY in the way listed in the registration e-mail as the serial number is based on your name and e-mail address.
Sven Leßmann
SoftMaker Software GmbH

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