eM Client Uses A Huge Amount of Memory

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mlstomer
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eM Client Uses A Huge Amount of Memory

Postby mlstomer » Wed May 30, 2012 6:23 pm

Hello,

I notice that the software uses a very huge amount of memory and cpu usage which causes the program to hang for a long time becoming non-responsive.

It also takes a long time to search folders.

Not sure if there is a way to get the program to be quicker and not use so much memory.

Your thoughts would be appreciated.

sven-l
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Re: eM Client Uses A Huge Amount of Memory

Postby sven-l » Thu May 31, 2012 8:33 am

I will refer this a s a suggestion for future versions (to improve the performance) to the developers.
Sven Leßmann
SoftMaker Software GmbH

martin-k
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Re: eM Client Uses A Huge Amount of Memory

Postby martin-k » Thu May 31, 2012 11:43 am

I don't think it is normal that eM Client uses a huge amount of memory. How much is it? Can you please check with the Task Manager and report back?
Martin Kotulla
SoftMaker Software GmbH

mlstomer
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Re: eM Client Uses A Huge Amount of Memory

Postby mlstomer » Thu May 31, 2012 7:13 pm

Thank you,

It fluctuates from 153MB to 55MB, it is actually the largest resource program I am running in Task Manager.

sven-l
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Re: eM Client Uses A Huge Amount of Memory

Postby sven-l » Fri Jun 01, 2012 9:32 am

I will refer this to the developers. Are you working with Windows 7? How many accounts do you have set? The more accounts you have, the more amount of memory and cpu usage is needed, but 153 MB is not too much. Also one question - are you downloading your messages for offline use or not? And what protocol do you use, IMAP or POP?
Sven Leßmann
SoftMaker Software GmbH

mlstomer
Posts: 11
Joined: Sun May 13, 2012 12:00 pm

Re: eM Client Uses A Huge Amount of Memory

Postby mlstomer » Fri Jun 01, 2012 6:24 pm

In reply to your questions:

Yes windows 7
13 accounts
no not offline use
POP3

I also notice that when you have a lot of RE Messages say with at least 10+ e.g. RE (10) it uses at least 153MB, you have to create a new message and like start over with messages instead of RE to bring the resources down.

Thank you.

sven-l
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Re: eM Client Uses A Huge Amount of Memory

Postby sven-l » Mon Jun 04, 2012 1:02 pm

Thank you! I informed the developers.
Sven Leßmann
SoftMaker Software GmbH

sven-l
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Re: eM Client Uses A Huge Amount of Memory

Postby sven-l » Tue Jun 05, 2012 8:03 am

I wrote you an PM.
Sven Leßmann
SoftMaker Software GmbH


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