Still Waiting for my Plan Maker Download

Help for PlanMaker 2004 for Handheld PCs

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Adrian Cory
Posts: 3
Joined: Fri Mar 26, 2004 2:00 pm

Still Waiting for my Plan Maker Download

Post by Adrian Cory » Mon Jun 14, 2004 1:23 pm

I'm delighted that you appear to have been overloaded with orders since release on 1 June. But, having placed my order on that day, and still waiting for the download, two weeks seems rather a long time to wait in the queue. You say you won't charge for orders until shipment, but my credit card was debited on 1 June. Could you let us know where things stand please?

Tobias-L
Posts: 3423
Joined: Fri Nov 21, 2003 3:23 pm
Location: Nürnberg, Germany
Contact:

Post by Tobias-L » Mon Jun 14, 2004 3:36 pm

About 5 hours ago we sent you the download instructions and registration info again to your other email address. Didn't you get this email? Please check your spam filter if you are able to receive emails coming from @softmaker.de addresses.

We will send out this email again hoping it will arrive this time.
Tobias Leißner
SoftMaker Software GmbH


Adrian Cory
Posts: 3
Joined: Fri Mar 26, 2004 2:00 pm

Post by Adrian Cory » Tue Jun 15, 2004 10:38 am

Thanks Tobias. You were quite right. Another satisfied customer!

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