Weird characters appearing in track changes...

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doc99
Posts: 3
Joined: Tue Aug 02, 2011 3:44 pm

Weird characters appearing in track changes...

Postby doc99 » Tue Aug 02, 2011 4:10 pm

I am using TM 2010 to provide feedback on student papers. In several different documents, the same issue has occurred. This seems to happen mainly (perhaps only) with Word 2007 documents.

I activate track changes, then when I type in feedback, I sometimes get weird characters such as the following:
I type the word "students" and the following occurs: "studens 耀"

Or I typed "only cite page numbers when providing a direct quote" and the following pops up:
only cte 耀 pag numbers wen providig a direct quote耀

Any ideas on what's happening here?

I've attached a highly redacted version of one such document that feature such odd characters.
test1.docx
(10.04 KiB) Downloaded 223 times

doc99
Posts: 3
Joined: Tue Aug 02, 2011 3:44 pm

Re: Weird characters appearing in track changes...

Postby doc99 » Tue Aug 02, 2011 4:31 pm

No, it's not limited to Word 2007 documents. It's also happening in .doc files.

sven-l
SoftMaker Team
SoftMaker Team
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Re: Weird characters appearing in track changes...

Postby sven-l » Wed Aug 03, 2011 8:26 am

Edit: This seems not to be an font problem but a issue with the track changes function. Was the file created with TextMaker or with another word processor? Can you please send us the original file that was not saved with TextMaker? We really need to reproduce that here and I cannot reproduce it with your example file.
Sven Leßmann
SoftMaker Software GmbH

doc99
Posts: 3
Joined: Tue Aug 02, 2011 3:44 pm

Re: Weird characters appearing in track changes...

Postby doc99 » Wed Aug 03, 2011 3:46 pm

The original documents that create this problem were created in Word. I'd rather not post the entire original files online due to privacy issues, but I could email them if you'd like; just let me know what address to use.

Also, keep in mind that this seems to only happen occasionally; it seems quite unpredictable to me.

sven-l
SoftMaker Team
SoftMaker Team
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Joined: Wed Apr 09, 2008 8:26 am
Location: Nuremberg
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Re: Weird characters appearing in track changes...

Postby sven-l » Thu Aug 04, 2011 8:21 am

Please send the file to forum(at)softmaker.de referring to this thread. Thank you!
Sven Leßmann
SoftMaker Software GmbH


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