Trouble with TenGO

Post bug reports and suggestions for the TextMaker 2008 for Pocket PCs beta software.

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DavyR
Posts: 5
Joined: Mon May 05, 2008 11:58 am

Trouble with TenGO

Postby DavyR » Mon May 05, 2008 12:08 pm

I am using an ipaq210, WM6. My licensed version of TextMaker worked fine with TenGo but I am encountering a major problem with the 2008 beta--when I select a word from the suggested list, the ipaq locks up completely and needs a soft reset. Using the WM keyboards is no problem. The lockup happens everytime I try to select a TenGO-suggested word; otherwise the two programs work fine.

sven-l
SoftMaker Team
SoftMaker Team
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Re: Trouble with TenGO

Postby sven-l » Mon May 05, 2008 12:15 pm

Hello,

what version of TextMaker 2008 for Pocket PCs do you use? Is it the new revision 488?

You can download the newest Beat here:

http://www.softmaker.com/english/ofp08_en.htm
Sven Leßmann
SoftMaker Software GmbH

DavyR
Posts: 5
Joined: Mon May 05, 2008 11:58 am

Re: Trouble with TenGO

Postby DavyR » Mon May 05, 2008 1:43 pm

Yes, it is build 488.

sven-l
SoftMaker Team
SoftMaker Team
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Re: Trouble with TenGO

Postby sven-l » Mon May 05, 2008 1:54 pm

We don´t have this problem with a DELL AXIM X51V.

Does a new installation of the Beta solve this problem?
Sven Leßmann
SoftMaker Software GmbH

schild
Posts: 80
Joined: Wed Feb 27, 2008 5:55 pm

Re: Trouble with TenGO

Postby schild » Mon May 05, 2008 2:01 pm

I'm using Tengo on my AT&T Tilt and I don't have any problem when I select a word from the suggestion list.

DavyR
Posts: 5
Joined: Mon May 05, 2008 11:58 am

Re: Trouble with TenGO

Postby DavyR » Tue May 06, 2008 1:47 pm

I uninstalled from the SD card, redonwloaded and installed to memory and I now have the problem with the regular keyboard as well as Tengo, and am receiving "TextMaker has encountered a problem..." errors. I re-read your info page and I'm not sure I have one of the two CPUs you list. I am using the HP ipaq 210 Enterprise edition. That may be the problem???

Unless I can help you further in some way, I think I am going back to the licensed version I purchased earlier. I'll miss the direct printing but I can live with that.

sven-l
SoftMaker Team
SoftMaker Team
Posts: 7059
Joined: Wed Apr 09, 2008 8:26 am
Location: Nuremberg
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Re: Trouble with TenGO

Postby sven-l » Tue May 06, 2008 3:34 pm

Hello,

I´ve referred your problem to our developers and will report you as soon as I have more information.
Sven Leßmann
SoftMaker Software GmbH


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