[BUG] - PDF Export - Embedded Fonts

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DrAT
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[BUG] - PDF Export - Embedded Fonts

Post by DrAT » Thu Feb 28, 2008 1:08 am

Some documents, when exported to PDF, do not display correctly within Adobe Reader for Pocket PCs 2. An error appears saying that 'TimsNewRomanPST' is missing, and parts of the document are garbage.
The documents render perfectly in Adobe Reader 8 on an XPMCE PC.
Last edited by DrAT on Thu Feb 28, 2008 8:18 pm, edited 1 time in total.
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martin-k
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Re: Bug - PDF Export - Embedded Fonts

Post by martin-k » Thu Feb 28, 2008 8:18 am

Does the document contain the "Times New Roman" font, and what type of font embedding did you choose when creating the PDF file?

Also, can you upload or mail such a document? (.tmd or .doc)
Martin Kotulla
SoftMaker Software GmbH

DrAT
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Re: Bug - PDF Export - Embedded Fonts

Post by DrAT » Thu Feb 28, 2008 8:12 pm

The PDF export is set to 'embed all fonts.' The document does contain Times New Roman but Adobe Reader for PPC 2 actually gives the error when it tries to show the Tahoma font that is used too; so the error says "Unable to extract the embedded font 'TimesNewRomanPSMT. Some characters may display incorrectly.' when Tahoma appears in the document. TimesNR reads perfectly but Tahoma is scrambled.
I'll e-mail the file to the usual address.
I use Resco Explorer. I don't know whether its ZIP support is relevant here.
I'm not sure which version of TM 2008 I'm using so I'll check that too.
I'm using my iPAQ hx4700 WM2003 device at present.

TM2008 is amazing. I'm about to try printing. It's a revolutionary addition that will be very useful. Thank you.
WM2003SE - HP iPAQ hx4700 - 64Mb RAM

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Ladyjeepster
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Re: [BUG] - PDF Export - Embedded Fonts

Post by Ladyjeepster » Fri Feb 29, 2008 1:53 am

I had the same thing happen. I chose to imbed font, but the document was in Arial font which is loaded on my PocketPC in the windows directory. I also chose High quality (300 dpi), lossless compression, and open file in pdf viewer after exporting.

It looks normal in Adobe Acrobat Reader 8 on my desktop pc, but in Adobe reader 2.0 on the pocket pc it just has garbage.

I am using TextMaker 2008 Beta (rev484) on a Dell Axim X51v with WM6.
I have a Pocket PC sickness!
Dell Axim X51v, 128 RAM upgrade, PPC Geeks WM6
Dell Axim X50v, PPC Geeks WM6
HP Ipaq hx 2755, PPC Geeks WM6
Verizon Audiovox xv6700, WM6 cooked with PPC Geeks Apache Kitchen
Dell Axim X5, PPC 2003 SE

Ladyjeepster
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Re: [BUG] - PDF Export - Embedded Fonts

Post by Ladyjeepster » Fri Feb 29, 2008 1:56 am

I just noticed something else to add to my previous post. The pdf file looks great in the Westek ClearVue pdf viewer software for pocket pc as well, but not in the Adobe 2.0 for pocketpc software. It must somehow be specific to the Adobe 2.0 for pocketpc software.
I have a Pocket PC sickness!
Dell Axim X51v, 128 RAM upgrade, PPC Geeks WM6
Dell Axim X50v, PPC Geeks WM6
HP Ipaq hx 2755, PPC Geeks WM6
Verizon Audiovox xv6700, WM6 cooked with PPC Geeks Apache Kitchen
Dell Axim X5, PPC 2003 SE

DrAT
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Location: West Midlands, UK

Re: [BUG] - PDF Export - Embedded Fonts

Post by DrAT » Fri Feb 29, 2008 8:15 am

I agree. The problem appears to be unique to Adobe Reader for PPC 2 Everything else I've tried opens the files perfectly.
I'm going to try with a clean install at the weekend in case something else I've installed has interfered with Adobe Reader.
WM2003SE - HP iPAQ hx4700 - 64Mb RAM

WM5 - XDA Mini S

WM6 - HP iPAQ 214 - 128Mb RAM

WM6.5 - HTC HD2 - 448Mb RAM

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hops
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Re: [BUG] - PDF Export - Embedded Fonts

Post by hops » Tue Mar 04, 2008 10:48 pm

adobe 2 is the problem.... cost money but i can open the pdf files fine with the company that make Jetset the print software... the web site is: http://www.westtek.com/pocketpc/ and the software is: ClearVue PDF

DrAT
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Re: [BUG] - PDF Export - Embedded Fonts

Post by DrAT » Wed Mar 05, 2008 4:09 am

Ive noticed that the fonts that don't appear properly in Adobe Reader for PPC2 are fonts that I have installed on my PPC. In my case, Times New Roman and Arial. Everything is fine in ClearVue PDF though, as you say.
That's on my WM2003SE device.
It looks as though it's not OS dependant.
WM2003SE - HP iPAQ hx4700 - 64Mb RAM

WM5 - XDA Mini S

WM6 - HP iPAQ 214 - 128Mb RAM

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Robrecht
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Re: [BUG] - PDF Export - Embedded Fonts

Post by Robrecht » Fri Mar 14, 2008 1:55 am

Could it be that certain Windows fonts like Times New Roman are licensed and not allowed to be embedded?

Maybe Adobe's own "official" reader is a bit more scrupulous about not showing a licensed font and so tries to replace it, whereas other readers don't "follow the rules".
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hg
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Re: [BUG] - PDF Export - Embedded Fonts

Post by hg » Wed Mar 26, 2008 5:59 pm

We'll check why Acrobat has such problems - I posted a request for our developers.
Heiko Gibson
SoftMaker Development

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sven-l
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Re: [BUG] - PDF Export - Embedded Fonts

Post by sven-l » Thu May 08, 2008 3:35 pm

Hello,

the problem could be fixed and wont occur in the next revision.
Sven Leßmann
SoftMaker Software GmbH

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